Ep #154: This Should Drive Your Client Experience
When helping business owners create their own client experience, I start with one particular activity to help them decide what type of experience to build.
From this activity, we create the experience touch points that evoke the emotions they want their clients to have while working with them.
I call it the Ideal Client Reaction Activity and in this episode I walk you through it – start to finish – in this episode.
Make sure to jump into our Referrals Without Asking Facebook group to ask your questions and share your thoughts!
Here’s How I Can Help You Generate More Referrals:
- Take the Referral Ninja Quiz to test your skills and abilities at generating referrals. (FREE)
- Join the GBR program! It’s our step-by-step guide to help you create your referral explosion without asking, without manipulation and without being inauthentic.
- Buy my book – Generating Business Referrals Without Asking – and learn how to generate referrals through my 5 steps. (LESS THAN $16)
Next episode is #155 and the CX unpacking and building continues.