Episode #016 Show Notes:
The saddest referrals isn't the referral you fail to convert to a client (yes, that will happen from time to time), it is the one you fail to track.
Because if you don't track it, it is as if it almost disappears. Like it never existed.
Here are some highlights:
In this episode we dive in to the 3 ways we lose referrals. They are:
1. You don't have a process to capture the referrals once received.
2. You team doesn't capture the source of the new prospects.
3. You are missing language to turn a "I gave your name to 'so-and-so'" from word of mouth buzz into a real referral.
On the show I provide common solutions for each of these.
Specifically I provide my Referral Tracker for you to download for free.