Do you know what a referral really is? It’s true definition – its two unique parts that separate it from other lead generation terms. And more importantly, do you know when you’ve actually received one? Unfortunately we commonly confuse other lead generation terms or sales lingo as referrals which dilutes the definition of a referral….
In this episode, we are following up on the final two steps in how to increase the number of people who are referring you new clients. This is part two of a two-part episode. The first episode in this series is #006. Here are some highlights: We start out by quickly reviewing episode #006 at…
[Updated July 2022] What are your growth goals for the year? And next year? Do you know the exact plan you will follow to hit your target growth goals? Is that plan based on the results of what has worked before? And do you know what your options are if you have to tweak, adjust…
In this episode, along with the next episode #007 (Bond, James Bond…sorry just couldn’t resist) we are going to look at the four steps to take to increase the number of referral sources you have. Here are some highlights: Up first – let’s make sure we are all on the same page regarding a few…
When I say client experience, what do you hear? I wouldn’t be surprised if you answered with… “Isn’t that the same thing as customer service?” “What the heck?” “Sounds like a lot of work.” Don’t worry, if you haven’t heard of the term “client experience,” you aren’t alone. But whether or not you you’ve heard…
In this episode we are going examine the four main reasons why you probably aren’t receiving referrals and I’ll provide quick tips on how to solve these four most common problems. Here are some highlights: The good news is these four reasons can be solved…without a ton of effort on your part…but there is some…
In this episode we are going examine the most important ingredient when it comes to building a business that is sustained by referrals. Here are some highlights: So what is the most important ingredient when it comes to generating referrals…you must be referrable! I know that sounds simple but knowing you need to be referable…
[Updated July 2022] The holy grail of bringing in a new client is referrals. Of all the business development or sales tactics – referrals is the most coveted of all. Most people want them because they understand how powerful they are. We understand referrals are powerful because the referred prospective client, or referral, is “dropped…
In this episode we are unpacking three main reasons why you don’t ask for referrals. Here are some highlights: More than likely you are very familiar with the first major reason we don’t ask for referrals – the uncomfortable factor. Either you have felt it (yes!) and you could tell the person you were asking…
In this episode we are diving in to the three plans your business needs to if you want it to grow. Here are some highlights: If you are like me, you became a business owner because you were good at solving specific problems for your clients, enjoyed adding value, and appreciated the freedom (or at…