Tell me if this is you…

→ People tell you they talk about you all the time, but you’re never connected to who they’re talking to.

→ You’re told “I mentioned you to a friend and told them they need to hire you. I gave them your contact information and they’ll reach out.” But they never do.

→ You receive introductions to others, but the conversation never seems to go anywhere, at least not to a sales conversation where you get to see if you can help them.

→ You’re given someone’s name and number because that person “needs to hire you” – but you still hesitate to call because something seems off.

If you experience any (or all) of the scenarios above,
– right under your nose –
but you lack the right language to flip them into a referral.
This means you’re losing out on paying clients.


Saving Lost Referrals Program

The EXACT Language and Process To Save Your Lost Referrals.

Put an end to the guesswork and
turn word-of-mouth buzz,
introductions, and warm leads into REFERRALS.

There’s nothing worse than feeling like you are super close to receiving a referral, only for it to go nowhere.

It happens to us all… until we can recognize how to identify when we are receiving a true referral and when we are not – like word-of-mouth buzz which is an almost referral.

Sounds nuanced?

Oh, it’s not. Check out what Michelle McQueen had to share…


That moment of excitement when someone tells you that they told someone else about you AND they gave them your contact information.

You are so close to another paying client and you just know they’re going to call, right?

But they usually don’t. 

And then you’re left to wonder… why?  How could they decide you’re not the right professional if they’ve never even spoken to you? But was it really about you?

Or what about when you receive an email connecting you to another business professional but the email isn’t direct – you’re not sure why you’re being connected, if they need to hire someone like you or worse… if they are expecting to sell to you.

I get it.

Once I rejected the notion that to receive referrals I had to ask for them… you know the advice… “ask your clients, ask your contacts, ask your prospects, just ask all the time!”  When I refused to ask for referrals (it didn’t fit who I am as a person or the reputation I want in the marketplace), you start to wonder if you can still get them.

It seems the advice is to ask for them or leave it all to chance. 

But that means we miss out on receiving referrals consistently.

But here’s what worse… the “always be asking advice” gives the the wrong impression and understanding of referrals.  Which means you don’t even realize when you’re missing out on “almost referrals” right in front of you.

  • Like when someone tells you that they tell everyone about you.
  • Or when you’re introduced to someone but don’t know why.
  • Or when you’re given the name and number of “someone who needs to hire you”, but you’re not sure they want you to call.

While it’s great to have a referral without asking strategy (and one I think you’ll eventually need), there are things you can do immediately to flip an almost referral into a real referral.

What you need is the right language and to clearly identify when to use that language.

  • When I discovered what to say to the person who “was always telling everyone about me” – I started receiving referrals.
  • When I discovered what to say when I was connected – out of the blue – to a stranger, I learned how to flip that into a true referral.
  • And when someone gave me a name and number to “call and sell to” (even if I could use their name), I had the exact language to flip that into a real referral.

You Need to Learn How to Save Lost Referrals

Saving Lost Referrals is the perfect language to use to know how to flip an *almost* referral into a referral every time.

Imagine What It Will Be Like When:

  • You’re crystal clear when you receive a referral, knowing you’re just steps away from turning that prospect into a paying client.
  • And you’re crystal clear when it’s not a referral YET you are full of confidence in knowing exactly what to say to flip that *almost* referral into a real referral.
  • You are able to easily grow your business through referrals without waiting around for that “prospect who has your information” to actually call you.
  • You can ditch the old school referral advice of asking and see the referrals that have been there, right in front of you.


MODULE 1: Defining Clarity

First up, we’ll define what a real referral is and then show you how having the definition wrong puts you at a dis-advantage.

Then we’ll define the other sales terms that are easily confused with referrals.

Through those definitions and provided examples, you’ll clearly identify what’s missing with the other sales terms so you know how to respond.


A cheat sheet of definitions to reference whenever you need it, via a downloadable PDF.

Laser focused clarity of the difference between referrals, word-of-mouth buzz, introductions, and warm leads.

MODULE 2: The Flip Scripts

Now that you can spot the 3 different definitions of the sales terms (incorrectly identified as referrals), you’ll learn the exact language to add “what’s missing.”

Word for word, you’ll be able to respond with ease and confidence all while respecting the one who’s trying to give you a referral.


The exact language (script) to flip word of mouth buzz into a referral.

The exact language (script) to flip introductions into a referral.

The exact language (script) to flip a warm lead into a referral.

MODULE 3: Practice Makes…

While I know you’ll perfect how you use the flip scripts to flip almost referrals into referrals, this module will focus on helping you make progress. Then comes perfection.

Through watching others use the flip scripts in different scenarios, you’ll gain confidence in how the scripts will work best for you.


Love role playing? No, no one does. So, none of that.

But watching others role play is the next best way to watch the flip scripts in action so you start using them.

And Check Out These Amazing Bonuses!


Hands down the best way to make sure you’re following up on your referrals received and to make note of which ones you flipped into a referral, is using our Referral Tracker.

This simple but mighty tracker doesn’t need fancy software to work, it just needs you using it to log each time you receive a referral.


Woohoo, you received a referral!  Now your referral source – the one who connected you with the new prospect – needs to be thanked.

And there is a right way and wrong way to do this.

Use our favorite card design PLUS the perfect sentences to write.


Don’t sit an wonder, ask your question. You’ll be able to get Stacey’s thoughts and advice on situations happening as you use the language or to ask her questions as you are learning the language.

30 days of access from date of purchase. PS – Stacey will probably respond with a video answer, listening to her is always better than reading!

Saving Lost Referrals

Module 1 Definitions = Clarity…………$149
Module 2 The Flip Scripts……………….$199
Module 3 Practice Makes Progress…$149
Definitions Worksheet……………………..$49
Flip Script Cheat Sheet…………………..$199
Follow Along Workbook…………………..$49
Bonus: Referral Tracker…………………..$49
Bonus: TY Card + Language……………$199
Bonus: 30 Day Email Access…………..$149

Total Value: $1,191

Special Price: $197

Please note, there is no refund or cancellation for this mini-program which is why we’ve included access to Stacey via email to ask questions for up to 30-days after your purchase date.

Frequently Asked Questions

When you complete payment, you’ll receive an email with your log-in details to our member portal so you can immediately access the entire Saving Lost Referrals program. You’ll have access for 365 days from your date of purchase

As soon as you identify an “almost referral” scenario – receiving word-of-mouth buzz, introduction or warm lead, you’ll be able to use the language right then!

Yes! When you’re inside the Saving Lost Referrals program, you’ll get it.  I teach people how to honor and respect those we are speaking to and ourselves. The language is written to sound “normal,” so you’re okay using it, having full confidence in it.

There is no asking for referrals language in Saving Lost Referrals – or any of my trainings. I understand the concern though – for generations others have taught you that if you want to receive referrals you must ask for them.  But asking for referrals actually destroys your chance to receive consistent and sustainable referrals.  Again, there is no asking language in Saving Lost Referrals (or any of my programs).  Plus, you don’t have a book with the title – Generating  Business Referrals Without Asking – if you don’t mean it!

If you’re a small business owner or solopreneurs in the B2B or B2C space and you want to save those opportunities to turn almost referrals into referrals, then this the strategy and language I teach in the Saving Lost Referrals is exactly what you need. 

Hi.  I’m Stacey Brown Randall.  I help small business owner and solopreneurs generate referrals naturally… without manipulating, incentivizing or even asking. I’m the author of the 3-time award winning book, Generating Business Referrals Without Asking, host of the Roadmap to Referrals podcast and creator of the Generate Referrals Naturally methodology and the Building a Referable Business coaching program.

It took a business failure for me to figure out how to get referrals in a way that would work for me so I could grow my business with ease.  And now I help others do the same.  A powerful first step is to learn how to save your lost referrals – the ones right under your nose – by using the flip scripts.