The Blog

Let’s play a little word association.  When I say a word and you say the first thing that comes to mind. Ready? Here we go. Goals. More than likely you had one of two reactions. Annoyance. Or pure joy. If you associate “setting goals” with annoyance and rolling your eyes, I’m convinced it’s because you’ve been doing it all wrong. …

A Four-Step Process to Increase Your Referral Sources Where do referrals come from? Simple question with a simple answer: Referral Sources. Unfortunately though, referral sources don’t magically appear or grow on trees. To receive referrals consistently, you need a dedicated group of referral sources that you nurture consistently. Your referral sources form the base of your healthy referral generating plan. But …

What are your growth goals for the year? And next year? Do you know the exact plan you will follow to hit your target goals? Is that plan based on the results of what has worked before? And do you know what your options are if you have to tweak, adjust or pivot that plan? On some level – as …

When I say client experience, what do you hear? I wouldn’t be surprised if you answered with… “Isn’t that the same thing as customer service?” “What the heck?” “Sounds like a lot of work.” Don’t worry, if you haven’t heard of the term “client experience,” you aren’t alone. But whether or not you you’ve heard of it…your business has one. …

The holy grail of bringing in a new client is referrals. Of all the business development or sales tactics – referrals is the most coveted of all. Most people want them because they understand how powerful they are. We understand referrals are powerful because the referred prospective client, or referral, is “dropped into our laps” already trusting us (a key …

Have you ever asked for a referral? What happened? Did the person you asked answer with a stock response like, “let me think about it.”? Or, did she almost automatically shift her posture, and by sitting back in her chair, shifting in her seat, or crossing her arms? With the shifting movement, the person is subconsciously trying to put distance …

I distinctly remember the moment where I realized my business revenue surpassed my corporate salary (and it kept growing). I hadn’t even been in business for one full year.  Then I watched my revenue hit another milestone when it doubled – then tripled – the revenue my first business ever did. (The first business failed which landed me back in …

If you could grow your business with less stress and pressure… what would be easy? What would “work” without a constant and daily focus by you? What stressors could you eliminate? If bringing in new clients is your answer, then this article was written just for you. The holy grail of sales is generating new clients by referrals. Because it …