Today’s episode is all about creating magical moments to turn clients into loyal fans, “superfans” in fact.
Pat Flynn, author of the new book titled Superfans: The Easy Way to Stand Out, Grow Your Tribe and Build a Successful Business joins us to discuss how to sprinkle in specific moments into your client experience to create moments that show your clients how much you care.
Here are some highlights:
Pat gives many ideas of easy ways to delight your clients and I provide context to show you how those ideas can be applied to many different types of businesses.
We discuss sending welcome videos, how to provide opportunities for your clients to speak up, naming your tribe (here’s looking at your my Referral Ninjas) and more!
Once you’ve listened to this episode, I would love for you to share what you are doing to create magical moments for your clients. Please share your thoughts in the Referrals Without Asking Community.
Let’s get the conversation started!
Here are the Links Mentioned in the Episode:
Bonjoro – an easy and cost effective way to send video messages to your new clients. I use Bonjoro to welcome new students to my Growth By Referrals program. *This is affiliate link.
Bomb Bomb – another video messaging service which cost a little bit more than Bonjoro.
Here is How I Can Support You Generate More Referrals in 2019:
Buy my book – Generating Business Referrals Without Asking – and learn how to generate referrals through my 5 steps. (LESS THAN $16)
Take the Referral Ninja Quiz to see if you are a Referral Ninja Master!
The next episode is episode #062… and we are going to tackle a topic I know a lot of people get stuck on or mis-apply to generate referrals We are going “beyond the thank you note. ” Don’t miss it!