NEW BOOK ALERT: The Referable Client Experience is now available. Visit the book website!
In this special podcast takeover, Ryan Kimler interviews me on the science of referrals and why asking for referrals isn’t necessary. Learn how to build a referral strategy that creates consistent results without relying on networking, gimmicks, or hope.
In this podcast takeover episode, I’m interviewed by Shauna Lynn Simon on the Real Women, Real Business podcast. We dive into why referrals aren’t generated by asking, incentivizing, or constantly networking—and what actually drives someone to recommend your business.
Quality over quantity! Discover how Jackie Ho shifted her focus from just getting referrals to attracting the right clients for her architecture firm.
What happens when referrals become the foundation of your business growth? I’m sharing a personal reflection on the impact referrals have had on my business, my family, and the life I’ve been able to build.
Your ultimate goal is not to become completely referral-based, it’s understanding how referrals fit into your overall business growth strategy. Discover how to evaluate where your business is really coming from and what your numbers may be revealing about untapped opportunities.
Can referrals really become a predictable client acquisition strategy? Jeremy Kanne shares how he’s building a referral-driven business after relocating and rebuilding his professional network from scratch.
What if reviewing your referrals only took 7 minutes? In this episode, I walk you through exactly what to track, measure, and review each quarter to stay in control of your referral growth.
What if you could generate referrals without ever asking? I reconnect with a former client who did exactly that—and is still seeing results years later. This episode is a real-life example of what happens when you build a referral system that actually works.
Ever wonder why your clients say they love you but referrals still aren’t showing up? Learn why referrals are driven by how your clients feel, not just the results you deliver, and how to design a client experience that naturally leads to more referrals without asking.
Think you need to “train” people to send you ideal clients? Think again. Let’s talk about the real foundation of referrals—and why relationships come first.