Ep #161: In Action: Mastering the Active Client Stage

In the previous(ish) episode – #159- we dug into the second stage of the client experience. The active stage.

So for this episode, I interview Jackie Ho of ho&lacy Architecture so she can share how she took the parts I teach in the active client stage and put it to work in her business.

We start with her thoughts on the big picture and importance of the Client Experience and then drill down into the nitty gritty of her ah-has, how she visualized her stages and the importance of qualitative vs quantitative feedback.

Let’s listen to how Jackie mastered her active stage of the client experience.

Hop into our Referrals Without Asking Facebook group to ask your questions and share your thoughts!

Here’s How I Can Help You Generate More Referrals:

  1. Take the Referral Ninja Quiz to test your skills and abilities at generating referrals. (FREE)
  2. Join the GBR program! It’s our step-by-step guide to help you create your referral explosion without asking, without manipulation and without being inauthentic. 
  3. Buy my book – Generating Business Referrals Without Asking – and learn how to generate referrals through my 5 steps. (LESS THAN $16)

Coming Up:

Next episode is #162 and we’ll move on to the alumni client stage!

Similar Posts