Have you ever thought about your business structure and its impact on generating referrals. Or the volume of new leads or new clients you need every month or year and the percentage of those leads or new clients that could come from referrals? We dive in to different structure, volume needs and how it fits…
While the debate rages on as to if an impending recession is headed our way… there are steps you should be taking now to referral-proof your business while time is one your side. We dive in to why and how to referral-proof your business in this episode. Here are some highlights: This episode all started…
We have arrived at our final episode of this 4-part, rapid-fire series of the lies people believe about referrals. We are going to tackle the most controversial lie… which is that you cannot control referrals. Here are some highlights: In this episode I break down what I mean by control… we define what it…
Moving right along, we are debunking myth or lie number three that people believe about referrals. You may have heard this one and knew it wasn’t for you. Awesome. But then you see it working – you think?? – for others. Let’s look at why that may (or may not be) as we dive in…
We are tackling lie number two that people believe about referrals and this one is the big one. It’s the lie that says you must ask for referrals or else! Let’s dive in to part two of our rapid-fire, 4 part series on the most common lies people believe about referrals. Here are some highlights:…
What you believe impacts what actions you take, behaviors you exhibit and ultimately the success you have. And I want you to have amazing referral success so I need to make sure you don’t believe some of the common lies about referrals that have been around forever. Let’s dive in. Here are some highlights: In…
I am not big on math… especially public math. But this is one formula, or calculation I can happily walk you through. Because this calculation will help you easily identify your referral explosion number. That is an exciting number to know, even more exciting to attain! Here are some highlights: In this episode I define…
If you have followed my teachings or strategies for any length of time then you know the Thank You note is an important part of the overall referral process. BUT it is just one part. In this episode we are going beyond the thank you note so you can understand how the thank you note…
Today’s episode is all about creating magical moments to turn clients into loyal fans, “superfans” in fact. Pat Flynn, author of the new book titled Superfans: The Easy Way to Stand Out, Grow Your Tribe and Build a Successful Business joins us to discuss how to sprinkle in specific moments into your client experience to create moments…
This is a special episode… my better half, my husband Norm Randall, joins me as the guest interviewer. If you are new to the podcast, please note every 10th episode someone from my family comes on the podcast as the guest interviewer asking me listener submitted questions. This time around the lucky Randall family member…