There is something really cool about being at a place in life when your name becomes a popular verb. And for this episode we do just that with Marie Kondo, a well-known organization guru and host of the popular Netflix show “Tidying Up With Marie Kondo.” #lifegoals We take Kondo’s ways or steps to tidying…
There is nothing better than learning from those who are where you want to be… Nothing better than learning from those – business owners just like you – who are having success receiving referrals. Here are some highlights: In this episode you will hear from Nicole Odom, owner of Dogtopia, and Katherine Taylor, founder of…
Does who you are – as in you personality – impact if you will receive referrals? Or is there something more important that impacts your ability to generate the referrals you deserve? Here are some highlights: Many believe it is our personality that impacts if we receive referrals or not. But in reality it is…
First, what is a CX and RX? Second, how are they different and should I really care? See how well I know you! It’s like I’m in your head reading your mind. Here are some highlights: Well in this episode we are defining the CX and RX and I’m sharing how they are different and…
This episode is another On the Spot Coaching Segment where you get to listen in as I talk to Emma Catarino of Emma Catarino Designs, a graphic design firm. We dig in to her business numbers and uncover the gaps she has to receiving more referrals! Here are the Highlights: What I challenge you –…
A critical step in the process to receive more referrals and receive them more consistently is to nail the thank you card you send to the person who sent you the referral. Here are some highlights: In this episode I share all of the Thank You card details. We start with the “hardware” – meaning…
I have noticed – over the almost 7 years of teaching business owners and sales professionals how to generate referrals without asking – people consistently making the same rookie mistakes. And rookie mistakes can be made no matter how long you have been in business. I know business owners in business 5, 10 or more…
We have another super special guest interviewer on the show today… my 11-year-old son Dani. He asks me 3 questions submitted by you… listeners of the show and members of our Referrals Without Asking community! Here are the Questions Asked: Question #1: From Ebony, a photographer: “What are the thoughts on a wine related gift…
When I talk about having a referral generating plan… most believe it must be complicated, complex and cost a lot of money. Yes, you can make it that way. But why? A referral generating plan should be simple and you can build one with a shoestring budget. Here are some highlights: In this episode I…
What I teach from the stage, in my book, in these podcast episodes, in my articles and videos is that you need to create a referral experience for your referral sources. But to be able to execute on that referral experience, you – the busy business owner or professional – need to take that referral experience…